HOW TO CONTACT A LOCAL SOCIAL SECURITY OFFICE

My office gets dozens of calls each week from individuals trying to reach the local Social Security office by telephone.  Unfortunately, this can be difficult because you can't find the correct telephone number or you don't know how to navigate the automated answering system at the local Social Security office.

To help, I have tried to provide basic information here that will help you call the local Social Security offices in Huntsville or Decatur and actually speak to someone.

Social Security Operating Hours:  Monday - Friday from 9:00 AM to 3:00 PM.  Not open weekends or any federal holiday.

Social Security Office Telephone Numbers:  All offices use regional toll free numbers.

Huntsville, AL local office    (866) 593-0665

Decatur, AL local office              (888) 289-9185

Florence, AL local office             (855) 884-3407

How to Navigate the Automated Answering System at Social Security's local office:

All phone calls are answered by an automated answering system.  To speak to a live person, you must know how to navigate the system. Follow these instructions once the automated system has answered:
  • Press 2 at the first option to avoid information about the "Affordable Care Act," etc.
  • Then, press 0 at the next option
  • Hold on and listen to recorded announcements, music, etc. while someone in the office has time to pick up on your call.  There is usually just 1 person answering the phone and you nearly always have to wait your turn.  Pressing other buttons or options will get you disconnected or delay your call.
If you need help with filing a Social Security disability claim, appealing a denial, or just want basic information about DISABILITY CLAIMS, feel free to contact us at the Forsythe Firm in Huntsville at (256) 799-0297. Please note that we are NOT a Social Security office but a private advocate firm that works for disabled claimants to help them get benefits.  Please call us only about DISABILITY matters.  We are not able to help you with replacement Social Security cards, payment questions, benefits you already receive, etc.  Please use the above instructions to call your local Social Security office about these matters.


THE FORSYTHE FIRM
Social Security Disability Counselors & Representatives
7027 Old Madison Pike NW, Suite 108
Huntsville, AL 35806
(256) 799-0297

Note:  This is NOT a Social Security office and we are NOT affiliated with the US Social Security Administration.  To contact Social Security, please see the above instructions.



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